Job Overview: Join our team as an IT Support Technician in Quincy, Massachusetts. In this role, you will provide technical assistance and support to our internal users, ensuring smooth operations of our IT systems.

Job Details: As an IT Support Technician, you will be responsible for resolving technical issues, installing and configuring hardware and software, and assisting with troubleshooting IT problems.

Responsibilities:

• Provide technical support to users for hardware, software, and network related issues.
• Install and configure computer systems, printers, and other peripherals.
• Troubleshoot IT problems and escalate complex issues to the appropriate teams.
• Maintain accurate records of IT support requests and resolutions.
• Assist in the implementation of IT projects and upgrades.

Requirements:

• Proven experience as an IT Support Technician or similar role.
• Knowledge of computer hardware, software, and networking systems.
• Excellent problem-solving skills and attention to detail.
• Strong communication and customer service skills.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.

Other Details: This is a full-time position based in Quincy, Massachusetts. We are looking for a dedicated individual who is passionate about IT support and enjoys working in a fast-paced environment.

We welcome applicants who meet the requirements to apply for this exciting opportunity and be part of our dynamic team in Quincy, Massachusetts.