Job Overview:

We are seeking a qualified National Aftersales Manager to join our team in Cincinnati, Ohio. This role involves overseeing all aspects of aftersales services to ensure customer satisfaction and retention.

Job Details:

The National Aftersales Manager will be responsible for developing and implementing strategies to improve aftersales operations, managing a team of service professionals, and analyzing data to drive continuous improvement.

Responsibilities:

• Lead and mentor the aftersales team
• Develop and implement service plans
• Monitor customer feedback and address issues
• Collaborate with other departments to enhance service offerings
• Ensure compliance with industry regulations

Requirements:

• 5+ years of experience in aftersales management
• Strong leadership and communication skills
• Ability to analyze data and make strategic decisions
• Knowledge of industry trends and best practices

Benefits:

• Competitive salary
• Health insurance benefits
• Opportunities for professional development

Other Details:

This position requires occasional travel within Cincinnati, Ohio for meetings and conferences. The ideal candidate should be proactive, results-driven, and customer-focused.

We welcome applicants who are passionate about aftersales services and are ready to make a positive impact in Cincinnati, Ohio. Join us in our mission to deliver exceptional customer experiences and drive success in the industry.