Job Overview:

We are seeking a talented BDC Manager and Representative to join our team in Los Angeles, California. In this role, you will be responsible for managing and overseeing the Business Development Center operations while also actively engaging with customers to drive sales and enhance customer satisfaction.

Job Details:

The BDC Manager and Representative will play a crucial role in coordinating the BDC team, handling customer inquiries, managing leads, and ensuring a seamless customer experience throughout the sales process.

Responsibilities:

• Lead and supervise the BDC team to achieve sales targets.
• Respond promptly to customer inquiries through various communication channels.
• Monitor and manage lead generation and follow-up processes.
• Ensure accurate data entry and maintenance of customer records.
• Collaborate with sales and marketing teams to drive business growth.

Requirements:

• Prior experience in a similar BDC or customer service role.
• Strong communication and interpersonal skills.
• Proficiency in CRM software and MS Office applications.
• Ability to multitask and prioritize in a fast-paced environment.

Benefits:

• Competitive salary and performance-based incentives.
• Health and wellness benefits package.
• Career growth opportunities within the company.

Other Details:

This role will require occasional travel within Los Angeles, California for industry events or training sessions. The ideal candidate should be proactive, detail-oriented, and passionate about delivering exceptional customer service.

We welcome dedicated individuals who are ready to take on new challenges and contribute to our dynamic team. Join us in Los Angeles, California and be part of a rewarding career in the automotive industry!