Job Overview:

We are seeking a dedicated Service BDC Representative to join our team in Lafayette, Indiana. In this role, you will be responsible for handling customer inquiries, scheduling service appointments, and providing exceptional customer service.

Job Details:

The Service BDC Representative plays a crucial role in maintaining customer satisfaction by efficiently managing service requests and ensuring a smooth service process.

Responsibilities:

• Respond to customer inquiries via phone, email, and online chat.
• Schedule service appointments and follow up with customers.
• Coordinate with service technicians to ensure timely completion of work.
• Maintain accurate records of customer interactions and transactions.
• Provide exceptional customer service to enhance overall customer experience.

Requirements:

• Excellent communication skills.
• Strong organizational abilities.
• Ability to multitask and prioritize tasks effectively.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Opportunities for career growth and development.
• Health and wellness benefits.

Other Details:

This position offers a dynamic work environment in the automotive industry in Lafayette, Indiana. Join our team and be part of a company committed to delivering excellence in customer service.

We welcome individuals with a passion for customer service to apply and become a valuable member of our team. Your dedication and skills will contribute to our continued success in providing top-notch service to our customers.