Job Overview:

We are seeking a motivated BDC Representative to join our team in Santa Maria, California. As a key member of our automotive service department, you will be responsible for communicating with customers to schedule service appointments, follow up on inquiries, and ensure customer satisfaction.

Job Details:

The BDC Representative will play a crucial role in maintaining strong customer relationships and driving service department revenue. This position requires excellent communication skills, attention to detail, and a customer-centric approach.

Responsibilities:

• Answering incoming calls and responding to customer inquiries.
• Scheduling service appointments and coordinating with service advisors.
• Following up with customers to ensure satisfaction and address any concerns.
• Maintaining accurate records of customer interactions in the database.
• Assisting in marketing campaigns to promote service offerings.

Requirements:

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Previous customer service experience is preferred.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Training and development programs.

Other Details:

This position is ideal for individuals looking to start or continue their career in the automotive industry in Santa Maria, California. Join our team and be part of a dynamic work environment that values customer service excellence.

We look forward to receiving your application and welcoming you to our team!