Job Overview: We are seeking a Bilingual Customer Service Representative to join our team in Joliet, Illinois. This role involves assisting customers in both English and Spanish, providing exceptional service and resolving inquiries.

Job Details: The Bilingual Customer Service Representative will be responsible for handling customer inquiries via phone, email, and chat, ensuring customer satisfaction and retention.

• Respond to customer inquiries promptly and professionally.
• Assist customers in both English and Spanish languages.
• Resolve customer issues and complaints effectively.
• Document customer interactions and transactions accurately.
• Collaborate with internal teams to address customer needs.

• Fluency in both English and Spanish.
• Excellent communication and interpersonal skills.
• Previous customer service experience is preferred.
• Ability to work in a fast-paced environment.

• Competitive salary.
• Health insurance benefits.
• Professional development opportunities.

Other Details: The Bilingual Customer Service Representative position offers a dynamic work environment in Joliet, Illinois, where you can utilize your language skills to assist customers effectively and contribute to our team's success.

We encourage all qualified candidates to apply for this exciting opportunity to join our team and make a difference in the lives of our customers in Joliet, Illinois.