Job Overview: Join our team as a Customer Technical Support member in the field of Clinical Diagnostics. Provide exceptional support to customers in South Albury, New South Wales, ensuring their equipment functions optimally for accurate diagnostic results.

Job Details: As a Customer Technical Support representative, you will troubleshoot technical issues, provide training on equipment usage, and collaborate with the sales team to meet customer needs efficiently.

• Diagnose and resolve technical issues over the phone or via email.
• Conduct on-site visits for equipment maintenance and repairs.
• Deliver training sessions to customers on equipment operation.
• Collaborate with internal teams to ensure customer satisfaction.
• Maintain accurate records of customer interactions and solutions provided.

• Experience in technical support or a related field.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to work independently and prioritize tasks effectively.

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Work with cutting-edge diagnostic technology.

Other Details: This role offers a dynamic work environment in the field of Clinical Diagnostics in South Albury, New South Wales. Join us in making a difference in healthcare and be part of a supportive team dedicated to customer success.

We welcome passionate individuals with a drive for excellence to apply and be part of our team. Your contributions will play a vital role in advancing healthcare solutions for the community in South Albury, New South Wales. Come join us on this rewarding journey!