Job Overview:

We are seeking a dedicated COBRA Specialist to join our team in Jacksonville, Florida. As a Call Center Representative, you will play a crucial role in assisting customers with their COBRA benefits and inquiries.

Job Details:

The COBRA Specialist - Call Center Representative will be responsible for handling calls from customers regarding their COBRA coverage, explaining benefits, and assisting with enrollment and eligibility questions.

Responsibilities:

• Provide excellent customer service over the phone.
• Assist customers with COBRA benefit inquiries.
• Explain coverage options and enrollment processes.
• Update customer records with accurate information.
• Resolve issues and escalate complex cases when needed.

Requirements:

• Strong communication skills.
• Knowledge of COBRA regulations.
• Attention to detail.
• Ability to multitask and work in a fast-paced environment.

Benefits:

• Competitive salary.
• Healthcare benefits.
• Opportunities for growth and advancement.

Other Details:

This position is ideal for individuals looking to make a difference in the lives of customers seeking COBRA coverage. Join our team in Jacksonville, Florida and be part of a supportive work environment dedicated to helping others.

We welcome applicants who are passionate about customer service and eager to learn and grow in the field. Apply today and embark on a rewarding career journey with us!