Job Overview:

We are looking for a Customer Advocate to join our team and assist with payroll-related inquiries over the phone. This role involves providing excellent customer service and resolving issues promptly.

Job Details:

The Customer Advocate will be responsible for handling phone calls from customers regarding payroll matters, ensuring accurate information is provided and addressing any concerns effectively.

Responsibilities:

• Answer phone calls and respond to customer inquiries about payroll.
• Resolve customer issues and complaints in a professional manner.
• Document all interactions and transactions accurately.
• Collaborate with team members to improve overall customer satisfaction.
• Adhere to company policies and procedures at all times.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Attention to detail and accuracy.
• Ability to work well in a team environment.

Benefits:

• Competitive salary.
• Opportunity for growth and development.
• Health and wellness benefits.

Other Details:

This position is based in a bustling Dallas in the Texas and offers a dynamic work environment. Join us in making a difference in the lives of our customers!

We welcome individuals who are passionate about customer service and eager to contribute to a supportive team. Apply now and be part of our dedicated team in Dallas, Texas.