Customer Advocate in Odessa TX - Now Hiring

Full Time 5 days ago
Employment Information

Job Overview: Join our team as a Customer Advocate where you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.

Job Details: As a Customer Advocate, you will be responsible for addressing customer concerns, processing orders, and maintaining accurate records of interactions to enhance the overall customer experience.

Responsibilities:
  • Respond to customer inquiries promptly and professionally.
  • Resolve customer complaints efficiently and effectively.
  • Process orders and provide product information.
  • Maintain customer records and update databases.
  • Collaborate with internal teams to improve customer service processes.
Requirements:
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Attention to detail and ability to multitask.
  • Previous customer service experience is a plus.
Benefits:
  • Competitive salary and benefits package.
  • Career growth opportunities within the company.
  • Training and development programs.

Other Details: This position is based in a bustling Odessa in the Texas, where you will have the opportunity to engage with diverse customers and make a positive impact on their experiences.

We welcome motivated individuals to apply and be part of our dynamic team dedicated to providing exceptional customer service. Join us in Odessa, Texas and embark on a rewarding career journey with us!