Job Overview:

We are seeking a Customer Care Associate for our Medicaid program in Atlanta, Georgia. This role involves assisting customers with inquiries, resolving issues, and providing exceptional service.

Job Details:

The Customer Care Associate will be responsible for handling customer calls, emails, and chats related to Medicaid benefits and services.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Resolve customer issues effectively and efficiently.
• Document customer interactions accurately in the system.
• Collaborate with other team members to ensure customer satisfaction.
• Adhere to company policies and procedures while assisting customers.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Attention to detail.
• Ability to work well in a team environment.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Opportunities for career growth.

Other Details:

This position offers a rewarding opportunity to assist Medicaid customers in Atlanta, Georgia, and make a positive impact on their lives. Join our team and be part of a dedicated group committed to providing excellent customer service.

We look forward to reviewing your application and welcoming you to our team. Apply now to embark on a fulfilling career in customer care!