Customer Care Coordinator in Figtree New South Wales - Urgent Hire

Full Time 2 weeks ago
Employment Information

Job Overview: Join our team as a Customer Care Centre Coordinator in Figtree, New South Wales. In this role, you will be responsible for managing customer inquiries and ensuring a positive experience for all customers.

Job Details: As a Customer Care Centre Coordinator, you will be the main point of contact for customers seeking assistance. You will handle a variety of inquiries through phone, email, and chat, and work closely with other team members to resolve issues efficiently.

Responsibilities:

  • Respond to customer inquiries promptly and professionally.
  • Provide accurate information about products and services.
  • Resolve customer complaints with empathy and understanding.
  • Collaborate with other departments to address customer needs.
  • Maintain detailed records of customer interactions and transactions.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Attention to detail and ability to multitask.
  • Experience in customer service or a related field.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity for career growth and development.
  • Positive and supportive work environment.

Other Details: This is a full-time position based in Figtree, New South Wales. Join our team and make a difference in the lives of our customers every day.

We welcome individuals who are passionate about customer service and eager to contribute to our team. Apply now and be part of our dedicated Customer Care Centre team in Figtree, New South Wales.