We are seeking a Customer Care Centre Co-ordinator to join our team in Lane Cove, New South Wales. This role involves managing customer inquiries, resolving issues, and ensuring a positive customer experience.

The Customer Care Centre Co-ordinator will be responsible for handling incoming customer calls, emails, and chats to provide timely and effective solutions. This role requires excellent communication skills and a customer-focused approach.

• Respond to customer inquiries and resolve issues promptly
• Ensure high levels of customer satisfaction through excellent service
• Collaborate with other teams to address customer needs
• Maintain accurate records of interactions with customers
• Identify and escalate priority issues as needed

• Excellent communication skills
• Customer service experience
• Ability to multitask and prioritize tasks
• Attention to detail

• Competitive salary
• Opportunities for growth and development
• Health and wellness benefits

This position is based in Lane Cove, New South Wales and offers a dynamic work environment. Join our team and make a difference in the lives of our customers.

We welcome applications from dedicated individuals who are passionate about customer service. If you are ready to take on this rewarding challenge, we look forward to hearing from you.