Job Overview:

We are seeking a Customer Relationship Officer to join our team in Dubbo, New South Wales. As a key point of contact for our customers, you will play a vital role in maintaining and enhancing relationships to ensure satisfaction and loyalty.

Job Details:

The Customer Relationship Officer will be responsible for managing customer inquiries, resolving issues, and providing exceptional service to meet their needs and exceed expectations.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Handle and resolve customer complaints effectively.
• Build and maintain strong relationships with customers.
• Identify opportunities to upsell or cross-sell products/services.
• Ensure customer satisfaction through proactive communication.

Requirements:

• Excellent communication and interpersonal skills.
• Customer service experience is preferred.
• Ability to work well in a team environment.
• Strong problem-solving skills.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Work in a supportive and dynamic team environment.

Other Details:

This role is based in Dubbo, New South Wales and offers the opportunity to make a positive impact on our customers' experience. Join us in creating lasting relationships and providing exceptional service.

We look forward to receiving your application and welcoming you to our team!