Job Overview:

We are looking for a Customer Relationship Officer to join our team in Whitsundays, Queensland. As a key point of contact for our customers, you will play a crucial role in ensuring their satisfaction and loyalty.

Job Details:

The Customer Relationship Officer will be responsible for managing customer inquiries, resolving issues, and maintaining strong relationships to drive customer retention and loyalty.

Responsibilities:

• Responding to customer inquiries via phone, email, and in-person.
• Resolving customer complaints and issues in a timely and effective manner.
• Building and maintaining strong relationships with customers to enhance loyalty.
• Collecting feedback from customers to improve services and products.
• Collaborating with internal teams to ensure customer needs are met.

Requirements:

• Excellent communication and interpersonal skills.
• Problem-solving abilities and a customer-focused mindset.
• Ability to work effectively in a team environment.
• Strong organizational skills and attention to detail.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Opportunity for growth and advancement within the company.

Other Details:

This role is based in Whitsundays, Queensland and offers the chance to work in a dynamic and customer-centric environment. Join us in providing exceptional service to our valued customers.

We welcome individuals who are passionate about customer satisfaction and ready to make a positive impact in our Whitsundays, Queensland team. Apply now and be part of a rewarding customer-focused role!