We are seeking a Customer Service Administrator to join our team in Cardiff, Wales. This role involves providing exceptional customer service and administrative support to ensure smooth operations.

The Customer Service Administrator will be responsible for handling customer inquiries, processing orders, resolving issues, and maintaining accurate records in our database.

• Respond to customer inquiries via phone and email
• Process orders and track shipment status
• Resolve customer issues and complaints effectively
• Maintain and update customer records in the database
• Collaborate with other teams to ensure customer satisfaction

• Excellent communication skills
• Strong attention to detail
• Ability to multitask and prioritize tasks
• Proficiency in MS Office and CRM software

• Competitive salary
• Health insurance benefits
• Opportunities for career growth

This role requires a flexible schedule to accommodate customer service needs. The ideal candidate should be located in Cardiff, Wales or willing to commute.

We welcome enthusiastic individuals who are passionate about delivering excellent customer service to apply for this position. Join our team and be part of a dynamic work environment dedicated to customer satisfaction.