Job Overview: Join our team as a Call Center Coordinator in Costa Mesa, California. In this role, you will be responsible for managing incoming calls, assisting customers with inquiries, and ensuring a smooth communication process.

Job Details: As a Call Center Coordinator, you will play a crucial role in maintaining customer satisfaction by providing excellent service over the phone. You will also be responsible for resolving issues efficiently and escalating complex cases when necessary.

• Answer incoming calls and assist customers with inquiries.
• Resolve customer complaints or issues in a timely manner.
• Escalate complex cases to the appropriate department.
• Maintain accurate records of customer interactions and transactions.
• Ensure high levels of customer satisfaction through excellent service.

• Excellent communication skills.
• Ability to multitask and prioritize tasks effectively.
• Customer service experience is a plus.
• Proficiency in using call center software and tools.

• Competitive salary.
• Opportunities for career growth.
• Health insurance benefits.

Other Details: This position offers a great opportunity to enhance your customer service skills and be part of a dynamic team in Costa Mesa, California. We are looking for dedicated individuals who are passionate about providing exceptional service to customers.

We welcome applicants who are enthusiastic about customer service and eager to make a difference in the lives of our customers. Join us in Costa Mesa, California, and be part of a rewarding team that values your contributions.