Job Overview: Join our team as a Healthcare Customer Service Representative specializing in phone intake services. This remote position allows you to assist individuals in San Jose, California with their healthcare inquiries and needs.

Job Details: As a Healthcare Customer Service Representative, you will be responsible for handling phone calls from patients, verifying insurance information, scheduling appointments, and providing exceptional customer service.

• Answer incoming calls and assist patients with healthcare inquiries.
• Verify insurance coverage and eligibility.
• Schedule appointments and follow-up calls as needed.
• Document patient information accurately in the system.
• Provide friendly and professional customer service at all times.

• Excellent communication and interpersonal skills.
• Previous experience in customer service or healthcare industry.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using computer systems and software.

• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Flexible remote work options.

Other Details: This role offers a rewarding opportunity to assist individuals in San Jose, California with their healthcare needs from the comfort of your own home. Join our team and make a positive impact in the lives of others.

We welcome motivated individuals who are passionate about customer service and healthcare to apply for this role. Take the first step towards a fulfilling career in the healthcare industry with us!