Job Overview:

Join our team as a Customer Service Representative in Ann Arbor, Michigan. You will be the first point of contact for our customers, providing exceptional service and assistance to resolve their inquiries.

Job Details:

As a Customer Service Representative, you will handle incoming calls and emails from customers, address their questions and concerns, process orders, and ensure a positive customer experience.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers in placing orders and resolving product-related issues.
• Update customer accounts with accurate information.
• Follow up with customers to ensure their satisfaction.
• Collaborate with other team members to improve overall customer service.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Attention to detail and accuracy.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Opportunities for growth and advancement.
• Friendly and supportive work environment.

Other Details:

This position is ideal for individuals who thrive in a fast-paced customer-focused environment. Training will be provided to ensure you are equipped to deliver top-notch service to our customers in Ann Arbor, Michigan.

We welcome enthusiastic individuals to apply and be part of our dedicated team. Your passion for customer service will make a significant impact on our customers' satisfaction levels. Join us in Ann Arbor, Michigan today!