Job Overview:

We are seeking a Bilingual Customer Service Representative to join our team in Chattanooga, Tennessee. In this role, you will be responsible for providing excellent customer service in English and Spanish to our diverse client base.

Job Details:

The Bilingual Customer Service Representative will handle incoming calls, emails, and inquiries, assisting customers with product information, order processing, issue resolution, and general inquiries.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Provide accurate information about products and services.
• Process orders and returns efficiently.
• Resolve customer complaints and issues effectively.
• Maintain customer records and update information as needed.

Requirements:

• Fluency in English and Spanish languages.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Opportunities for career growth and development.

Other Details:

This position offers a dynamic work environment in the heart of Chattanooga, Tennessee. We value diversity and inclusion in our workforce, and we welcome candidates who are passionate about delivering exceptional customer service.

We look forward to receiving your application and having you join our team dedicated to customer satisfaction and success.