Job Overview:

We are seeking a Customer Service Representative to join our team in City of York, England. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients and resolving inquiries in a timely and professional manner.

Job Details:

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask effectively. This role involves handling customer inquiries via phone, email, and chat to ensure a positive customer experience.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers with product information and issue resolution.
• Process orders and returns accurately and efficiently.
• Maintain customer records and update information as needed.
• Collaborate with other departments to address customer needs.

Requirements:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Ability to work well in a team environment.
• Proficiency in MS Office and CRM software.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Paid time off.

Other Details:

This position is a great opportunity for individuals looking to enhance their customer service skills and grow within a dynamic team environment. We value teamwork and strive to provide a positive work culture for all employees in City of York, England.

We encourage enthusiastic and dedicated individuals to apply for this role and join our team in City of York, England. Your passion for customer service and commitment to excellence will make you a valuable asset to our organization.