Job Overview:

We are looking for a Customer Service Representative to join our Contact Center team in Modesto, California. As a key point of contact for our customers, you will play a crucial role in providing excellent service and resolving inquiries.

Job Details:

The Customer Service Representative will handle incoming calls, emails, and chat messages from customers, addressing their questions, concerns, and resolving issues in a timely and professional manner.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Provide accurate information and assistance to customers
• Resolve customer complaints and issues
• Process orders and returns
• Escalate complex problems to appropriate teams

Requirements:

• Excellent communication skills
• Customer-oriented approach
• Ability to multitask and prioritize
• Problem-solving skills

Benefits:

• Competitive salary
• Health and dental insurance
• Opportunities for career growth

Other Details:

This position in Modesto, California offers a dynamic work environment where you can enhance your customer service skills and contribute to the success of our team. Join us in providing exceptional service to our customers and make a difference in their experience.

We look forward to receiving your application and welcoming you to our team in Modesto, California!