Job Overview: Join our team as a Customer Service Representative in Norfolk, Virginia. As a Customer Service Rep I, you will be responsible for providing exceptional service to our clients and assisting them with any inquiries or issues they may have.

Job Details: This role involves handling incoming calls, emails, and messages from customers, addressing their concerns, resolving problems, and maintaining a positive interaction with each client.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers in resolving product or service-related issues.
• Document all interactions and transactions accurately.
• Provide information about products, services, and company policies.
• Follow up with customers to ensure their satisfaction.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving abilities.
• Attention to detail and accuracy in work.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Opportunities for career growth and development.

Other Details: This position offers a dynamic work environment in Norfolk, Virginia where you can enhance your customer service skills and contribute to the success of our team.

We encourage enthusiastic individuals who are passionate about customer service to apply and be part of our dedicated team in Norfolk, Virginia.