**Job Overview:** Join our team as a BDC Representative where you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and scheduling appointments. **Job Details:** As a BDC Representative, you will play a crucial role in providing excellent customer service over the phone, email, and chat to ensure customer satisfaction and retention. **Responsibilities:** - Manage incoming customer inquiries and provide accurate information - Schedule appointments for customers with the appropriate departments - Follow up with customers to ensure their needs are met - Maintain customer databases and records - Collaborate with team members to improve processes and customer experience **Requirements:** - Excellent communication skills - Strong attention to detail - Ability to multitask and prioritize tasks - Proficiency in computer systems and CRM software - Customer service experience is a plus **Benefits:** - Competitive salary - Health and dental insurance - Paid time off - Career growth opportunities - Training and development programs **Other Details:** This position offers a dynamic work environment in the vibrant Pembroke Pines area of Florida. Join us in providing exceptional service to our customers and be part of a supportive team that values your contributions. We welcome individuals who are passionate about customer service and are eager to make a positive impact. Apply now and embark on a rewarding career journey with us!