Job Overview:

We are seeking a Customer Response Representative to join our team in Santa Ana, California. As a key member of our customer service department, you will be responsible for addressing customer inquiries and resolving issues in a timely and professional manner.

Job Details:

The Customer Response Rep role involves handling incoming customer calls and emails, providing accurate information, and ensuring customer satisfaction through effective communication.

Responsibilities:

• Respond to customer inquiries promptly and courteously
• Provide accurate information about products and services
• Resolve customer complaints and issues efficiently
• Document all customer interactions and feedback
• Collaborate with internal teams to improve customer experience

Requirements:

• Excellent communication skills
• Customer-oriented approach
• Ability to multitask and prioritize workload
• Strong problem-solving skills

Benefits:

• Competitive salary
• Health and wellness benefits
• Career development opportunities

Other Details:

This position offers a dynamic work environment in the heart of Santa Ana, California. Join our team and make a difference in the lives of our customers every day.

We welcome passionate individuals who are dedicated to providing exceptional customer service. Apply now and embark on a rewarding career journey with us!