Required Customer Service Specialist in Ann Arbor MI

Full Time 5 days ago
Employment Information

Job Overview: Are you passionate about helping travelers have a smooth and enjoyable experience? Join our team as a Travel Customer Service Specialist in Ann Arbor, Michigan. You'll assist customers with booking flights, hotels, and other travel arrangements, ensuring their needs are met with professionalism and efficiency.

Job Details: As a Travel Customer Service Specialist, you will be the first point of contact for customers seeking assistance with their travel plans. Your role involves providing excellent customer service, resolving issues, and making recommendations to enhance their travel experience.

Responsibilities:
  • Assist customers with booking flights, hotels, and rental cars.
  • Handle customer inquiries and resolve issues in a timely manner.
  • Provide recommendations for travel destinations and activities.
  • Process payments and ensure accurate documentation for bookings.
  • Collaborate with other team members to deliver exceptional service.
Requirements:
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of travel booking systems and customer service protocols.
  • Attention to detail and problem-solving abilities.
Benefits:
  • Competitive salary and opportunities for growth.
  • Health and wellness benefits package.
  • Discounted travel perks for employees.

Other Details: This position offers a dynamic work environment in the travel industry, where you can showcase your customer service skills and passion for travel. Join our team in Ann Arbor, Michigan, and be part of a company dedicated to making travel experiences memorable for all customers.

We welcome individuals who are enthusiastic, customer-focused, and eager to learn and grow in the travel industry. If you are ready to embark on a rewarding career path, apply now to join our team in Ann Arbor, Michigan!