Job Overview:

We are seeking a dedicated Customer Support Officer to join our team in Johnston, Wales. This part-time role involves providing exceptional customer service to our clients.

Job Details:

The Customer Support Officer will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities:

• Responding to customer queries via phone and email
• Assisting customers with product information and troubleshooting
• Processing orders and returns efficiently
• Escalating complex issues to the appropriate department
• Maintaining accurate records of customer interactions

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work well in a team
• Attention to detail

Benefits:

• Flexible work hours
• Training and development opportunities
• Opportunity to work with a diverse customer base

Other Details:

This position is based in Johnston, Wales and offers a supportive work environment. Join us in providing top-notch customer service to our clients.

We welcome enthusiastic individuals to apply for this rewarding role and be part of our dynamic team in Johnston, Wales.