Job Overview: Join our team as a Customer Support Representative in College Station, Texas. As a key member of our customer service team, you will be responsible for assisting customers with inquiries, troubleshooting issues, and providing excellent service.

Job Details: The Customer Support Representative role involves handling customer queries via phone, email, and chat. You will also be responsible for maintaining accurate records of interactions and resolving customer complaints in a timely manner.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Identify and assess customers' needs to achieve satisfaction.
• Provide accurate information and solutions to customers.
• Manage and resolve customer complaints.
• Keep records of customer interactions and transactions.

Requirements:

• Excellent communication skills.
• Problem-solving abilities.
• Customer-oriented mindset.
• Ability to work in a fast-paced environment.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Career growth opportunities.

Other Details: This position requires flexibility in working hours, including weekends and holidays. Training will be provided to ensure you are equipped to handle customer inquiries effectively.

We welcome dedicated individuals who are passionate about providing exceptional customer service to apply for this rewarding opportunity in College Station, Texas. Join us in making a difference in our customers' experiences!