Job Overview:

We are seeking a dedicated Associate Gold Customer Service Representative to join our team in Sunnyvale, California. In this role, you will be responsible for providing exceptional customer service to our Gold customers, ensuring their needs are met and issues are resolved promptly.

Job Details:

The Associate Gold Customer Service Representative will handle inquiries, resolve complaints, and provide information to Gold customers. You will work closely with other team members to maintain high customer satisfaction levels.

Responsibilities:

• Respond to customer inquiries via phone and email.
• Resolve customer complaints in a professional and timely manner.
• Provide product information and assistance to Gold customers.
• Update customer records accurately.
• Collaborate with team members to improve overall customer experience.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize workload.
• Previous customer service experience is a plus.
• Proficiency in MS Office applications.

Benefits:

• Competitive salary.
• Health and dental insurance benefits.
• Ongoing training and development opportunities.

Other Details:

This role offers a great opportunity for individuals looking to enhance their customer service skills in a dynamic work environment in Sunnyvale, California. Join us and be part of a team dedicated to providing top-notch service to our Gold customers.

We welcome applicants who are passionate about customer satisfaction and strive for excellence in their work. Apply now and embark on a rewarding career journey with us in Sunnyvale, California!