Job Overview:

We are looking for a Guest Service Agent to join our team in Baulkham Hills, New South Wales. As a Guest Service Agent, you will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience during their stay.

Job Details:

The Guest Service Agent will be responsible for welcoming guests, checking them in and out, answering inquiries, and assisting with any requests or issues that may arise during their stay.

Responsibilities:

• Welcoming and checking in guests
• Assisting guests with inquiries and requests
• Handling reservations and bookings
• Ensuring guest satisfaction
• Resolving guest complaints or issues

Requirements:

• Excellent customer service skills
• Strong communication abilities
• Attention to detail
• Ability to multitask

Benefits:

• Opportunity for growth and advancement
• Competitive salary
• Training and development opportunities

Other Details:

This position requires working in shifts and weekends. The ideal candidate should be friendly, professional, and have a passion for delivering exceptional service to guests.

We look forward to welcoming dedicated individuals to join our team and contribute to creating memorable experiences for guests in Baulkham Hills, New South Wales.