Job Overview: Join our team as a Guest Service Agent in Gladstone, Queensland. You will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and memorable.

Job Details: As a Guest Service Agent, you will be the first point of contact for guests, assisting with check-ins, check-outs, reservations, and addressing any inquiries or issues they may have during their stay.

Responsibilities:

• Welcoming guests upon arrival and providing them with information about the hotel and Gladstone, Queensland.
• Processing check-ins and check-outs efficiently and accurately.
• Handling reservations and cancellations.
• Responding to guest inquiries and resolving any issues promptly.
• Maintaining a clean and organized front desk area.

Requirements:

• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and problem-solving abilities.
• Previous experience in a similar role is a plus.

Benefits:

• Competitive salary.
• Opportunities for growth and advancement.
• Discounts on hotel stays in Gladstone, Queensland.

Other Details: This is a full-time position with flexible shifts. Join our team and be part of creating memorable experiences for our guests in Gladstone, Queensland.

We look forward to welcoming dedicated individuals who are passionate about hospitality and customer service. Apply now and embark on a rewarding career in the hotel industry!