Job Overview: Join our team as a Remote Guest Services Agent in Virginia Beach, Virginia. This entry-level position offers an exciting opportunity to work from the comfort of your own home while providing exceptional customer service to our guests.

Job Details: As a Remote Guest Services Agent, you will be responsible for assisting guests with inquiries, reservations, and providing support for any issues they may encounter during their stay.

Responsibilities:

• Respond to guest inquiries via phone, email, and chat.
• Assist with booking reservations and making changes to existing bookings.
• Handle guest complaints or issues with professionalism and empathy.
• Maintain accurate records of guest interactions and transactions.
• Collaborate with team members to ensure seamless guest experiences.

Requirements:

• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and customer service orientation.
• Ability to work independently and manage time effectively.
• Proficiency in using basic computer applications and systems.

Benefits:

• Flexible work schedule.
• Opportunity for career growth and development.
• Competitive compensation package.

Other Details: This is a great opportunity for individuals in Virginia Beach, Virginia looking to start their career in the hospitality industry. We value diversity and inclusion in our workplace.

We encourage enthusiastic and dedicated individuals to apply for this role and embark on a rewarding journey with us as a Remote Guest Services Agent in Virginia Beach, Virginia.