Job Overview: Join our team as a Hotel Reservations Agent in Urban Honolulu, Hawaii. No prior experience is required, just a passion for customer service and hospitality. You will assist guests with booking their accommodations and provide exceptional service to ensure a memorable stay.

Job Details: As a Hotel Reservations Agent, you will be responsible for managing reservations, answering guest inquiries, and providing information about available room options. Your role will involve interacting with guests over the phone and through online communication channels.

• Assist guests with booking hotel rooms and packages.
• Handle reservation changes and cancellations efficiently.
• Provide information about amenities, rates, and room availability.
• Maintain accurate records of reservations and guest preferences.
• Resolve guest complaints and issues in a timely and professional manner.

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic computer skills and familiarity with reservation systems.
• Attention to detail and problem-solving abilities.

• Opportunities for career growth and advancement within the hospitality industry.
• Employee discounts on hotel stays and amenities.
• Training and development programs to enhance your skills.

Other Details: This position offers a flexible work schedule and the opportunity to work in a dynamic and team-oriented environment. Join our team in Urban Honolulu, Hawaii, and start your career in the hospitality industry today!

We welcome individuals with a passion for customer service and a desire to create memorable experiences for our guests. Apply now and be part of our dedicated team in Urban Honolulu, Hawaii!