Job Overview: Join our team as a Member Services Intake Specialist in Wichita, Kansas. You will be responsible for assisting members with their inquiries and providing exceptional customer service.

Job Details: As a Member Services Intake Specialist, you will be the first point of contact for members seeking assistance. You will handle inquiries, resolve issues, and ensure member satisfaction.

• Respond to member inquiries via phone, email, and chat.
• Assist members with account management and troubleshooting.
• Process member requests and update information in the database.
• Escalate complex issues to the appropriate department for resolution.
• Maintain accurate records of all member interactions.

• Excellent communication skills.
• Customer service experience.
• Attention to detail and problem-solving abilities.
• Ability to work in a fast-paced environment.

• Competitive salary.
• Health and wellness benefits.
• Opportunities for professional development.

Other Details: This position is based in Wichita, Kansas and offers a dynamic work environment with growth opportunities. We are looking for a dedicated individual who is passionate about providing exceptional service to our members.

We welcome applicants who are enthusiastic about customer service and are ready to make a positive impact in the lives of our members. Join us in Wichita, Kansas and be part of a team that values excellence and commitment to our community.