Job Overview: Join our team as an IT Service Desk Support member in Mernda, Victoria. You will play a crucial role in providing technical assistance and support to our employees, ensuring smooth operation of computer systems and resolving any issues that may arise.

Job Details: As an IT Service Desk Support, you will be responsible for responding to IT support requests, troubleshooting hardware and software issues, and maintaining accurate records of all support activities.

Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to support requests in a timely manner and ensure proper resolution.
• Troubleshoot and resolve technical problems or escalate to appropriate personnel when needed.
• Maintain accurate logs of support requests and resolutions.
• Install, modify, and repair computer hardware and software.

Requirements:

• Proven experience as an IT Service Desk Support or similar role.
• Knowledge of computer systems, hardware, and software.
• Ability to diagnose and resolve technical issues.
• Excellent communication skills and customer-oriented approach.

Benefits:

• Competitive salary.
• Opportunities for career growth and development.
• Health and wellness benefits.

Other Details: This position in Mernda, Victoria offers a dynamic work environment where you can enhance your IT skills and contribute to the success of our organization. We are looking for motivated individuals who are passionate about technology and eager to make a positive impact.

We welcome applicants who are ready to take on new challenges and grow professionally. If you are enthusiastic about IT support and enjoy problem-solving, we encourage you to apply and be part of our team in Mernda, Victoria.