Job Overview:

We are seeking a Manager of Operations to oversee our LocalFinds Program Management, Seller & Customer Support. This role involves managing day-to-day operations to ensure seamless coordination between sellers and customers in Lincoln, Nebraska.

Job Details:

The Manager of Operations will be responsible for leading a team to provide support to sellers and customers participating in the LocalFinds program. This role requires strong communication and organizational skills to maintain a high level of service.

Responsibilities:

• Coordinate seller onboarding and training sessions.
• Resolve customer inquiries and issues in a timely manner.
• Monitor program performance and provide recommendations for improvement.
• Collaborate with cross-functional teams to enhance program efficiency.
• Analyze data to identify trends and propose strategic initiatives.

Requirements:

• Previous experience in program management or operations.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting.

Benefits:

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Collaborative and dynamic work environment.

Other Details:

This position is based in Lincoln, Nebraska and may require occasional travel within the region. The ideal candidate will be passionate about fostering positive relationships between sellers and customers to drive program success.

We welcome individuals who are enthusiastic about making a difference in the local community through effective program management and customer support. Join our team and be part of a rewarding experience in Lincoln, Nebraska!