Job Overview: Join our team as a Patient Services Resolution Representative in Vancouver, Washington. In this role, you will be responsible for assisting patients with resolving inquiries, providing exceptional customer service, and ensuring patient satisfaction.

Job Details: As a Patient Services Resolution Representative, you will be the primary point of contact for patients seeking assistance with billing questions, insurance claims, and general inquiries. You will play a crucial role in maintaining positive patient relationships and ensuring efficient resolution of issues.

Responsibilities:

• Respond to patient inquiries via phone, email, and in-person.
• Investigate and resolve billing discrepancies and insurance claim issues.
• Document all patient interactions and resolutions accurately.
• Collaborate with internal teams to address patient concerns effectively.
• Provide compassionate and professional customer service at all times.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Attention to detail and accuracy in documentation.
• Ability to work efficiently in a fast-paced environment.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for career growth and development.

Other Details: This position offers a rewarding opportunity to make a difference in the lives of patients in Vancouver, Washington. Join our dynamic team and be part of a supportive work environment dedicated to providing top-notch patient care.

We welcome passionate individuals who are committed to delivering exceptional service to apply for this role. Your dedication and skills will contribute to our mission of enhancing patient satisfaction and resolving issues effectively. Join us in Vancouver, Washington, and be a valuable member of our team!