Job Overview:

We are seeking a Front Desk Associate to join our team in Birmingham, Alabama. As the first point of contact for our guests, you will play a vital role in providing exceptional customer service and creating a welcoming atmosphere.

Job Details:

The Front Desk Associate will be responsible for greeting visitors, answering phone calls, managing reservations, and assisting with general administrative tasks to ensure smooth operations.

Responsibilities:

• Greet and assist guests in a friendly and professional manner.
• Answer and direct phone calls to the appropriate department.
• Manage reservations and check-in/check-out processes.
• Handle inquiries and provide accurate information about services.
• Assist with administrative duties such as data entry and filing.

Requirements:

• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and prioritize tasks effectively.
• Previous experience in customer service is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for growth and career development.

Other Details:

This position requires a flexible schedule and may involve working weekends and holidays. Training will be provided to ensure you are fully equipped to excel in this role. Join our team in Birmingham, Alabama, and be part of a dynamic and supportive work environment.

We look forward to receiving your application and welcoming you to our team!