Job Overview:

We are looking for a Reservation Agent to join our team in Coral Springs, Florida. As a Reservation Agent, you will be responsible for assisting customers with booking reservations, answering inquiries, and providing exceptional customer service.

Job Details:

The key aspects of this role include handling reservation requests through phone calls, emails, and online booking platforms. You will ensure accuracy in booking details and assist customers in choosing the best options for their needs.

Responsibilities:

• Manage incoming reservation requests.
• Provide information on available services and rates.
• Confirm reservations and send booking confirmations.
• Assist customers with any inquiries or changes to their bookings.
• Maintain a high level of customer satisfaction.

Requirements:

• Excellent communication skills.
• Strong attention to detail.
• Ability to work in a fast-paced environment.
• Proficiency in using booking systems.

Benefits:

• Competitive salary.
• Opportunities for career growth.
• Health and wellness benefits.

Other Details:

This position requires flexibility in working hours, including evenings and weekends. The Reservation Agent will play a crucial role in ensuring smooth booking processes and customer satisfaction in Coral Springs, Florida.

We welcome individuals who are passionate about customer service and have a strong attention to detail to apply for this exciting opportunity. Join our team and be part of a dynamic hospitality industry in Coral Springs, Florida!