Job Overview:

We are seeking a Reservation Agent to join our team in Gainesville, Florida. As a Reservation Agent, you will be responsible for assisting customers with booking reservations and providing excellent customer service.

Job Details:

The Reservation Agent role involves handling incoming reservation inquiries, processing bookings accurately, and ensuring customer satisfaction throughout the reservation process.

Responsibilities:

• Assist customers with booking reservations over the phone or online.
• Provide information on available services, rates, and packages.
• Confirm reservations and send booking confirmations to customers.
• Handle customer inquiries and resolve issues or complaints effectively.
• Maintain accurate records of reservations and customer interactions.

Requirements:

• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and accuracy in processing reservations.
• Proficiency in using reservation software or booking systems.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Friendly and supportive work environment.

Other Details:

This Reservation Agent position in Gainesville, Florida offers a great opportunity to work in the hospitality industry and interact with customers from diverse backgrounds. Join our team and be part of creating memorable experiences for our guests.

We look forward to receiving your application and welcoming you to our team!