Job Overview: Join our team as a Reservations Agent in Irving, Texas. In this role, you will be responsible for handling customer inquiries, processing reservations, and providing exceptional customer service to ensure a seamless booking experience.

Job Details: As a Reservations Agent, you will be the first point of contact for customers looking to book accommodations or services. Your main responsibilities will include managing reservations, assisting with booking modifications, and addressing customer concerns in a timely and professional manner.

• Handle incoming customer inquiries via phone, email, and online chat.
• Process reservations accurately and efficiently.
• Provide personalized recommendations and upsell additional services.
• Ensure customer satisfaction by resolving issues and complaints promptly.
• Maintain accurate records of reservations and customer interactions.

• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and strong organizational skills.
• Proficiency in using reservation software and Microsoft Office.

• Competitive salary and opportunities for growth.
• Health insurance and other benefits package.
• Flexible work hours and a supportive team environment.

Other Details: This position is ideal for individuals who are passionate about providing excellent customer service and thrive in a dynamic hospitality industry. Join our team in Irving, Texas and be part of a company that values teamwork and dedication to customer satisfaction.

We welcome applicants who are enthusiastic about making a difference in the travel and hospitality sector. If you are ready to embark on a rewarding career as a Reservations Agent, apply now and be part of our team in Irving, Texas!