Job Overview: Join our team as a Hotel Reservations Agent in Round Rock, Texas. You will be responsible for assisting guests with booking their accommodations and providing excellent customer service to ensure a pleasant stay.

Job Details: As a Hotel Reservations Agent, you will handle incoming reservation inquiries via phone, email, and online platforms. You will work closely with the front desk team to coordinate room assignments and special requests for guests.

• Assist guests with booking hotel rooms and packages.
• Provide information on hotel amenities and services.
• Manage reservations and cancellations efficiently.
• Ensure accuracy in guest information and payment details.
• Handle customer complaints and resolve issues promptly.

• Excellent communication skills.
• Customer service experience preferred.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and problem-solving skills.

• Competitive salary.
• Opportunities for career growth.
• Employee discounts on hotel stays.

Other Details: This position requires flexibility in working hours, including weekends and holidays. Training will be provided to ensure you are equipped to handle all aspects of hotel reservations effectively in Round Rock, Texas.

We welcome enthusiastic individuals who are passionate about hospitality to apply for this exciting opportunity. Join us in Round Rock, Texas, and be part of a dynamic team dedicated to providing exceptional service to our guests.