Job Overview:

We are seeking a Returns Specialist to join our team in Urban Honolulu, Hawaii. The ideal candidate will be responsible for handling all aspects of returns processing efficiently and accurately.

Job Details:

The Returns Specialist will be primarily focused on managing returns, issuing refunds, and ensuring customer satisfaction throughout the return process.

Responsibilities:

• Process incoming returns and exchanges.
• Communicate with customers regarding return status and resolution.
• Inspect returned items for quality and condition assessment.
• Collaborate with the warehouse team to manage inventory of returned items.
• Generate reports on return trends and customer feedback.

Requirements:

• Prior experience in returns processing or customer service.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Proficiency in using computer systems and software for data entry.

Benefits:

• Competitive salary and benefits package.
• Opportunities for growth and advancement within the company.
• Collaborative and supportive work environment.

Other Details:

The Returns Specialist role in Urban Honolulu, Hawaii offers a dynamic opportunity to contribute to our team's success in managing returns effectively. If you are passionate about customer service and enjoy problem-solving, we encourage you to apply.