Job Overview: Join our team as an ICT Service Desk Level 1 Support member, where you will provide essential technical assistance to users in Manly, New South Wales.

Job Details: As an ICT Service Desk Level 1 Support, you will be responsible for troubleshooting and resolving IT issues for internal employees, ensuring smooth operation of technology systems.

• Provide first-level technical support to end-users.
• Diagnose and resolve hardware and software issues.
• Escalate complex problems to the appropriate IT personnel.
• Create and update support tickets to track issue resolution.
• Assist in maintaining IT documentation and knowledge base.

• Strong communication and customer service skills.
• Basic understanding of IT systems and networks.
• Ability to prioritize and manage multiple tasks effectively.
• Knowledge of troubleshooting techniques and problem-solving skills.

• Opportunity for growth and career development.
• Training and learning resources provided.
• Collaborative and supportive work environment.

Other Details: This role is a great opportunity for individuals looking to start their career in IT support in Manly, New South Wales. We welcome enthusiastic and motivated candidates to apply and grow with us.

We look forward to receiving your application and having you join our dynamic team dedicated to providing exceptional IT support in Manly, New South Wales.