Job Overview: Join our team as a Shift Supervisor at a popular coffee chain. You will play a key role in leading a team of baristas and ensuring exceptional customer service in a fast-paced environment.

Job Details: As a Shift Supervisor, you will oversee daily operations, manage staff, handle customer inquiries, and maintain quality standards according to company guidelines.

• Supervise and motivate team members during shifts.
• Ensure customer satisfaction by resolving issues promptly.
• Maintain cleanliness and organization of the store.
• Train new employees on company policies and procedures.
• Assist in inventory management and ordering supplies.

• Prior experience in a customer service or supervisory role.
• Strong communication and leadership skills.
• Ability to work in a fast-paced environment.
• Knowledge of health and safety regulations.

• Competitive hourly wage.
• Opportunities for career advancement.
• Employee discounts on food and beverages.

Other Details: This position offers the opportunity to grow your leadership skills and be part of a dynamic team in Newcastle upon Tyne, England.

We welcome dedicated individuals who are passionate about customer service and teamwork to apply for this exciting role as a Shift Supervisor. Join us in Newcastle upon Tyne, England and be a part of our coffee-loving community!