Support Lead in Nampa ID - Now Hiring

Full Time 4 months ago
Employment Information

Job Overview: Join our team as a Part Time Support Lead in Nampa, Idaho. In this role, you will be responsible for overseeing the support team's daily operations and ensuring high-quality customer service.

Job Details: The Part Time Support Lead will play a crucial role in managing support staff, resolving customer inquiries, and maintaining service standards. This position requires strong communication skills and the ability to handle various support-related tasks efficiently.

Responsibilities:

  • Supervise and train support team members.
  • Handle escalated customer issues and provide resolutions.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with other departments to improve support processes.
  • Ensure compliance with company policies and procedures.

Requirements:

  • Prior experience in a customer service or support role.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational abilities.

Benefits:

  • Flexible work hours.
  • Opportunity for professional growth and development.
  • Supportive team environment.

Other Details: The Part Time Support Lead position in Nampa, Idaho offers a rewarding opportunity to contribute to a dynamic support team and make a positive impact on customer satisfaction. Apply now and be part of our dedicated team!

We look forward to reviewing your application and welcoming you to our team in Nampa, Idaho.