Job Overview:

We are seeking a Training & Support Consultant to join our team in Worcester, Massachusetts. In this role, you will be responsible for providing training and support to our clients, ensuring they have a positive experience with our products and services.

Job Details:

The Training & Support Consultant will play a crucial role in educating clients on how to effectively use our products, troubleshooting any issues they may encounter, and providing exceptional customer service.

Responsibilities:

• Conduct training sessions for clients on product usage.
• Provide technical support and resolve client inquiries.
• Develop training materials and resources.
• Collaborate with the sales team to ensure client satisfaction.
• Maintain accurate records of client interactions.

Requirements:

• Prior experience in customer service or training role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in using training software and tools.

Benefits:

• Competitive salary.
• Opportunity for professional growth and development.
• Health and wellness benefits.

Other Details:

This position is based in Worcester, Massachusetts and offers a dynamic work environment where you can make a meaningful impact in the client experience. Join us in our mission to provide top-notch training and support services to our clients.

We look forward to welcoming a dedicated and enthusiastic individual to our team who is passionate about helping others succeed.