Job Overview: Join our team as a Travel Customer Service Associate and assist customers with their travel inquiries and bookings from the comfort of your home in Providence, Rhode Island. Be a part of a dynamic team that values excellent customer service and travel expertise.

Job Details: As a Travel Customer Service Associate, you will handle customer calls, emails, and chats related to travel bookings, reservations, cancellations, and general inquiries. Provide exceptional service to ensure customer satisfaction and loyalty.

Responsibilities:

• Assist customers with booking flights, hotels, and rental cars.
• Handle customer inquiries regarding travel itineraries and changes.
• Resolve customer issues and complaints in a timely and professional manner.
• Provide recommendations and guidance on travel destinations and activities.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Excellent communication and customer service skills.
• Knowledge of travel booking systems and processes.
• Ability to multitask and work efficiently in a remote environment.
• Strong problem-solving and decision-making abilities.

Benefits:

• Flexible work schedule.
• Opportunity for career growth and development.
• Competitive compensation package.

Other Details: This position requires a reliable internet connection and a quiet workspace. Training will be provided to equip you with the necessary skills and knowledge to excel in this role. Join our team and embark on a rewarding career in the travel industry while working from home in Providence, Rhode Island.

We welcome enthusiastic individuals who are passionate about travel and customer service to apply for this exciting opportunity. Take the first step towards a fulfilling career by joining us as a Travel Customer Service Associate in Providence, Rhode Island.